ReviewsA Reputation of Distinction in Customer Satisfaction
We Are STRONG
Strong Home Mortgage provides first-rate mortgage services as well as mortgage financial literacy on LinkedIn, Twitter, and Facebook to bolster your position. We are veteran-owned and licensed in 46 U.S. states. Our team of over 250 seasoned professionals is passionate and delivers a transparent, efficient process. We offer a range of home mortgage solutions (conventional, VA, FHA, Jumbo) plus a Premium Buyers program and a $6,000 on-time closing guarantee for today’s competitive market. We look forward to serving you.
How We Operate
Strong Home Mortgage partners with consumer-trusted platforms like Lending Tree and Credit Karma to compete for its mortgage business. Responsible lending and elevated customer satisfaction are the focuses. The company offers a single point-of-contact experience. with loan officers operating as quarterbacks and project managers. Each is supported by an ever-growing team of processors, underwriters, and more. This simplifies communication, reduces handoffs and errors, increases speed, and promotes smoother closings. Strong invests in continuing education, technology, and generally makes every effort to streamline. The company promotes mortgage financial literacy with up to 20 posts daily on social media. Reputation is outstanding. Across 6,000+ ratings on Trustpilot, Zillow, Lending Tree, and the Costco mortgage program for members, Strong is rated 4.8 stars (explore below).
Analyzing thousands of our reviews has revealed 10 themes central to our brand. Several of these are now considered service pillars, used in surveys that ask customers to rate loan originator performance. It’s one thing to say customer service and reputation are important, and another to show specifically what we value and where our strengths naturally lie. We are STRONG because our customers can count on us.
Communications | Availability | Knowledge | Patience | Simplicity | Agility | Dedication | Accuracy | Kindness | Trust